Refund & Returns Policy

Refunds and Returns Policy for AllAboutKDP.com

Effective Date: 30th January 2024

1. Introduction All About KDP (referred to as “we”, “us”, or “our”) operates the website AllAboutKDP.com. This Refunds and Returns Policy outlines the conditions under which customers (“you”) may request refunds or returns for digital products purchased through our Website.

2. Nature of Digital Products As we sell digital products (KDP templates), our products are deemed “used” upon download or opening. This nature inherently limits our ability to offer refunds or exchanges.

3. Refund Eligibility Due to the digital format of our products, we generally do not offer refunds or exchanges once the product is purchased and delivered. However, exceptions may be made under the following conditions:

  • Non-delivery of the product: In cases where the product is not delivered or downloaded due to technical issues.
  • Download Issues: If you are unable to download the product due to technical problems.
  • Major Defects: If the product has significant defects or malfunctions.

4. Refund Process To initiate a refund request, please follow these steps:

  • Contact us at allaboutkdp@gmail.com with your order number and detailed reason for the request.
  • Include any relevant evidence, such as screenshots or detailed descriptions of the issue.
  • Submit your refund request within 7 days of the purchase date.

5. Review of Refund Requests All refund requests will be evaluated on a case-by-case basis. We aim to process requests within 14 working days. If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment.

6. Costs and Fees There are no additional costs or fees for processing refund requests.

7. Product Requirements Refunds are only applicable to the original, unmodified product. Any alterations or modifications to the product may void eligibility for refunds.

8. Customer Support For any questions or support related to refunds and returns, please contact us at:

9. Policy Amendments We reserve the right to amend this Refunds and Returns Policy at any time. Any changes will be posted on our website.

10. Contact Us If you have any questions about our Refunds and Returns Policy, please contact us using the information above.